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Hi,

I am showing multiple chats in multiple pages in a loop viewPager but the license key is not recognised in some pages. This happens with no particular pattern to it. It sometimes disappears when I relaunch the app. Then again if I do the same it reappears.

Version
2.2
Android
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  • Yura Khariton
    Hi Vidya. Can you provide some code which allows to reproduce this issue? Also may I ask when and where do you apply license key in your code? Do you apply license key in Application subclass like we do in our demo application or you do this somewhere else? Thanks in advance.
  • Vidya Sagar Mohanraj
    Hi sorry for the late reply, I am applying the license key during the dagger injection. I am providing the surface through injection to the required class and the license is set before surface is set.Note that there can be multiple instances of this view (i.e) at least one view per fragment.Lets say I have multiple fragments which use this view but this license problem is happening in only one of the fragments not all.
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Hi Vidya

Instructions for licensing scichart android are to set the license key once and once only before any SciChartSurface is instantiated.

Can you check this?

If you are still stuck, send over code which reproduces the issue to our support desk, and we will be glad to help.

Best regards,
Andrew

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