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Deactivate scichart on dead machine

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Hello.
I wanna deactivate the scichart on machine that doesn’t work because a reach activation limit.
How can i do this?

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Best Answer
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If anyone has this problem, contact tech support with your order ID and we can solve it.

Note that the activation limit for SciChart is 3 machines, it is possible to raise this in some circumstances. Make sure that you deactivate licenses before moving to a new machine to ensure no activations are lost.

Best regards
Andrew

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Hi Arthur,

Do the instructions at http://www.scichart.com/deactivating-scichart help?

If you have any connection issues, please go to https://www.scichart.com/scichart-licensing-troubleshooting which shows how to test & ensure a connection to our licensing server.

Best regards,
Andrew

  • Ivan Zakharov
    i need to deactivate a scichart on computer which i don't have access
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Problem still here! Deactivate a license via scichart licensing wizard disable sichart only on current machine. I need to deactivate a license on machine which i doesn’t have access!
Please, don’t ignore my question. This is problem of licensing.

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I have the same problem. I cannot activate license because my serial key is has reached its activation limits of 3. How to reset that limits or is there another way to solve this problem? I do not have access to computer with last activated license becasue this machine was been formated.

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