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Help! The chart does not start on MacOS, Windows 11 - black screen

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Hi everyone! We have a problem, the chart does not start on macOS and Windows 11 operating systems – a black screen is displayed.

I have a license (javascript): The javascript license must work on all Windows/Linux/macOS browsers.
also for mobile browsers.

The problem is displayed in any browser.

The parameters of the MacBook on which the chart does not start are attached below in the screenshot.

What could be the problem?

enter image description here

Version
1.4.1611
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Here we have errors (black empty screen) that occur on macOS versions:
1. Big Sur 11.6.
2. Monterey 12.2.1
3. Catalina 10.15.7 (late 2013 model)
enter image description here

sciChart version 1.4.1611

Is it related to the version of the library?

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In my case, the library has been working smoothly without any black screen problems when displaying charts in various browsers on these macOS versions. It’s possible that the issue she mentioned could be specific to user’s system or configuration.

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