I am getting the alert message on our application and now I got the same message on the https://demo.scichart.com/javascript-line-chart also. It’s not happening all the time. But it’s happening sometimes only on the application.
- Arun Surendran asked 3 years ago
-
Hi Arun, can you tell us what browser, operating system you see this error on? Do you have information about your graphics card and driver version?
-
Hi Andrew Burnett-Thompson Browser: Google Chrome: Version 89.0.4389.82 (Official Build) (64-bit) Operating System: Windows 10 Pro – Version 1909 – OS Build: 18363.1440
-
OK and just happens randomly? I am talking to the team to see how we can reproduce
-
Hi Andrew Burnett-Thompson. It’s happening randomly only. Sometimes on refresh the page we are getting this issue. sometimes it’s getting on the zoom or pan the chart.
-
Hi Arun, we’re working on an enhancement to recover the WebGL context and resources if unexpectedly lost. Will update you when we have some news.
- You must login to post comments
Hello Arun
The bugfix for this issue was released in v1.4.1557
Let us know if helped.
BR,
Ivan
- Ivan Gasyuk answered 3 years ago
- You must login to post comments
Please login first to submit.