I am getting the alert message on our application and now I got the same message on the https://demo.scichart.com/javascript-line-chart also. It’s not happening all the time. But it’s happening sometimes only on the application.
Version
1.2.1479
Images
- Arun Surendran asked 3 years ago
Hi Arun, can you tell us what browser, operating system you see this error on? Do you have information about your graphics card and driver version?
Hi Andrew Burnett-Thompson Browser: Google Chrome: Version 89.0.4389.82 (Official Build) (64-bit) Operating System: Windows 10 Pro – Version 1909 – OS Build: 18363.1440- OK and just happens randomly? I am talking to the team to see how we can reproduce
- Hi Andrew Burnett-Thompson. It’s happening randomly only. Sometimes on refresh the page we are getting this issue. sometimes it’s getting on the zoom or pan the chart.
- Hi Arun, we’re working on an enhancement to recover the WebGL context and resources if unexpectedly lost. Will update you when we have some news.
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Hello Arun
The bugfix for this issue was released in v1.4.1557
Let us know if helped.
BR,
Ivan
- Ivan Gasyuk answered 3 years ago
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