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Hello,

I am currently taking a v5 test drive and noticed the following problem that would be a show stopper for me:

When syncing several chats via shared mouse events and shared visible x-Axis range I noticed that when zooming in that the chart axes get out of sync, sometimes significantly by several seconds on a CategoryDateTimeAxis, DateTimeAxis, but also apparently on numeric axes.

The error can easily be replicated when looking at your Example Suite , specifically the “Sync Multi Chart Mouse” sample. When you zoom into the chart you notice that the x-Axes on each chart are not aligned anymore. In this specific example when zooming in so that the minimum on the left side of the screen lies at around value 10 and the maximum at around 55 then moving with the mouse on the top chart to 52.44 shows a value of 52.53 on the lower chart. That is completely out of sync and gets worse on DateTime and Category DateTime axes.

Could anyone (and support) please chime in so I can understand what is going on and whether there is a fix for this or whether this is a bug that has been around for some time and cannot be adjusted within a reasonable amount of time?

I have been pulling my hairs over this and spent hours on different approaches, via ViewPortManager and the updating of shared visible range in both code and xaml. All to no avail and given the example code also exhibits the same issue I doubt it relates to a wrong implementation on my end.

Thanks a lot,
Matt W.

Version
5.1.0.11299
Images
  • Michael Foos
    Hi, i see the same “bug” in my project.
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its probably due to either rounding, snapping or a 1 pixel difference in size between the two charts.

Do you have a particularly large monitor resolution? Looks like it. Let me know and we can test.

  • bbmat
    Not particularly large, 2560×1600. Could you point us please to some possible solutions? How can we avoid rounding errors? I use a CategoryDateTime axis where there should be no rounding issues (the underlying index range is based on ints or longs if I am not mistaken?). What about the issue of pixel differences? The misalignment unfortunately is not negligible and it defeats the entire purpose of multiple panes that are stacked vertically because it makes comparing visuals very hard when the two charts are not aligned, x-Axis wise.
  • Andrew
    I’ll get the team to look into it, thanks!
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