SciChart® the market leader in Fast WPF Charts, WPF 3D Charts, and now iOS Charting & Android Chart Components

Welcome to the SciChart Community Forums!

Please use the forums below to ask questions about SciChart. Take a moment to read our Question asking guidelines on how to ask a good question and our support policy. We also have a tag=SciChart on where you can earn rep for your questions!

Please note: SciChart team will only answer questions from customers with active support subscriptions. Expired support questions will be ignored. If your support status shows incorrectly, contact us and we will be glad to help.



I developed a program using scichart.

Unfortunatly, It can not work on some computers.

There are same hardware and OS(Window 7).

I found this problem when I use DirectX.

I have referenced your code. and My code had ChangeRenderSurface method.

but It can not work well…

I think the problem occurred when I called scichart3d.

What is wrong?

Does it need to install anything else?

If you have a solution , please tell me.

  • You must to post comments

Very hard to tell with the information provided.

  1. Does the problem occur with 2D Charts or 3D Charts?
  2. Do the PC’s that use SciChart meet the minimum requirements for 2D Charts or 3D Charts?

Best regards,

  • Guest
    1. I bought only 2D charts library(enterprise ver). so I don’t know 3D charts case. 2. Yes, I used .Net Framework 4.5 and Visual Studio 2017 Community version. Do you need more information else? :)
  • Andrew
    Yes, to know kind of what the problem is (you didnt say yet) and the hardware specs of computers that show the problem (Specifically: what GPU model)
  • You must to post comments
Showing 1 result
Your Answer

Please first to submit.