Tag: Installing

Questions

1 vote

7k views

3.42.6778, Windows 10 Installer not working?

Hello,

trying to install SciChart on a VM now. WIndows 10, Visual Studio 2015. The installer asks me to accept the license condition. Then, when pressing “Install”… nothing happens.

Also: The install folder is VERY odd:

C:\Users**username removed***\AppData\Roaming\ABT Software Services Ltd\SciChart_v3.42.0.6778\

That is not exactly a good location to install anything.

Anyone knows how to install?

NetTecture asked 9 years ago
last active 9 years ago

0 votes

2 answers

9k views

Installing scichart to "program files" folder does not work correctly

WPF windows 8.1 Installing

I am using a trial download of scichart 3.32.6026.
On a windows 8.1 (german OS) I install to location c:\program files\scichart3.32.6026\

Side question: Why do you want to default install to C:\Users\_my_user_name\AppData\Roaming\ABT Software Services Ltd\SciChart_v3.32.0.6026\? Do I have to install to this directory?

After installation SciChart is not installed to c:\program files\scichart3.32.6026\ as I entered but to c:\program files (86x)\scichart3.32.6026!. I checked this twice by uninstalling and reinstalling.

I noticed the problem immediately because the installer asks to launch scichart samples and I get the following error message:
[Window Title]
C:\Program Files\SciChart3.32.6026\ExamplesBin\Abt.Controls.SciChart.Example.exe
[Content]
“C:\Program Files\SciChart3.32.6026\ExamplesBin\Abt.Controls.SciChart.Example.exe” konnte nicht gefunden werden. Stellen Sie sicher, dass Sie den Namen richtig eingegeben haben und wiederholen Sie den Vorgang.
[OK]
The translation of the message is essentially: Example could not be found at c:\program files... . Make sure that the name is written correctly.

As you can see in the message it looks in c:\program files\ folder for the samples where I wanted to install it.
But checking on disk it is installed to c:\program files (86x)\
There is no installation folder at c:\program files\ !

As an annotation: This is a german Windows. So using c:\program files\ or c:\program files (86x)\ in commands works. But in windows explorer these folders are named c:\programme\ and c:\programme (86x)\ for the user.