To whom this may concern:
I am having an issue on a new computer that I bought with an 11th-gen GPU processor with an Intel Iris Xe GPU.
Usually when I plot live data, the chart updates automatically. However, with this computer, the chart appears to be frozen, but the axes are still moving. The only way the chart itself updates is if you resize it or hide-and-reshow it, and then it freezes again. The software doesn’t crash, and no errors have been logged. This has happened with all of our programs using SciChart.
This issue can’t be re-created on any other computer we have. I have video evidence of this, but it’s larger than 1 MB so I can’t upload it here.
Can you please advise?
Thank you kindly!
— Ari
- Ari Sagiv asked 2 years ago
- last active 1 year ago
