SciChart® the market leader in Fast WPF Charts, WPF 3D Charts, iOS Chart, Android Chart and JavaScript Chart Components

0
0

Hello guys,
I am trying to activate a developer licence for SciChart.Wpf on a new computer.
I followed the activation process and the wizard is indicating that the activation succeeded with the state ‘licensed updates expired’ (since the licence has been purchased more than 1 year ago).
I still have the message ‘Sorry! Your trial of SciChart has expired…’ on the graph in Debug mode.
Is there anything I missed? Does the developer licence should be deactivated from a previous computer in order to make it work on a new one?
Thanks for your answers.

Version
3.23.0.5811
  • You must to post comments
1
0

Hi Benjamin

That’s a bit of a strange message. You entered that you are using v3 of SciChart. Are you using the version 3 licensing wizard?

You have to use a version of the licensing wizard that was packaged with the version of scichart. For v3, get it from http://www.scichart.com/downloads and install and use the wizard from there. It should still work despite the purchasing being over 1 year out.

Best regards,
Andrew

  • You must to post comments
0
0

Hi Andrew,
Thanks for this answer. No I wasn’t using the version 3 of the licensing wizard, I was using the very last version.
Now that I am using it, I have an error message saying ‘Activation failed, serial key: xxx has reached its activation limit of 2’ which probably means that I have to deactivate the licence on the previous computer to be able to activate it on a new computer. It makes more sense now.
Thank you for your help!

Benjamin

  • You must to post comments
Showing 2 results
Your Answer

Please first to submit.