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Could not deactivate license, help needed!!!

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Corresponding Order ID: ABTSOFT-2145

We’ve bought one license for our company and some ex-coworkers have activate the license in the same computer[hardware] but with different Windows operating systems for testing.

Now those Windows systems have been covered by a new one. The problem is: we have not deactivate scichart used in the old windows systems. Now we cannot activate scichart in the current used windows system. Could anyone help to reset the activation status of our license?

https://drive.google.com/file/d/1fRXATnHhb4aGFQeQAqXN5cHnr0UQKt7Y/view?usp=sharing

Version
6.2
Images
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Hi Niu,

Thanks for your inquiry.
Your current license activations have been successfully deactivated.
If you need any further help with licenses please contact Sales here:
https://www.scichart.com/contact-us/

Or email us at [email protected]

With best regards,
Oleksandr

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