SciChart® the market leader in Fast WPF Charts, WPF 3D Charts, and iOS Chart & Android Chart Components


I tried to install scichart using .exe on offline pc(can’t connect internet, win7/vs2015).
but it did’t finish and message below poped up.
I think offline environment is problem. so can you guide how to install on offline pc?

[There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ]

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Hi there

Any issues with the SciChart WPF Installer, could you run these steps to install with a verbose log and send us the log privately?

Run this at the command line:

"C:/Path/To/Installer/Install_Me_SciChart_v6.0.2.13023.exe" /L*V "C:/Path/To/Installer/install.log"

SciChart Installer debug logging

remember to substitute the path and the installer EXE name with the exact named version that you are trying to install.

At the end it will generate a log file, which looks like this:

enter image description here

Please send this log file to support and we will investigate the issue,

Best regards,

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