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My account online using "Profile" is not showing my Serial keys or Runtime License (I have the email but why not online?)

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I purchased the upgrade to support v6 – originally purchased v5 licenses. Now online my Serial Keys do not show and the Runtime License says there is a problem.

Version
v6.5
Images
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Hi Jeff,

Thanks for your inquiry.
This info should become visible after you activated the license on your PC. Could you please tell have you followed the steps provided in the “Activating a Paid SciChart WPF License” section of the following article?
https://www.scichart.com/licensing-scichart-wpf/

Thanks in advance.

With best regards,
Oleksandr

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