Hello,
I developed a program using scichart.
Unfortunatly, It can not work on some computers.
There are same hardware and OS(Window 7).
I found this problem when I use DirectX.
I have referenced your code. and My code had ChangeRenderSurface method.
but It can not work well…
I think the problem occurred when I called scichart3d.
What is wrong?
Does it need to install anything else?
If you have a solution , please tell me.
Version
5.1.0
- Guest asked 7 years ago
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Very hard to tell with the information provided.
- Does the problem occur with 2D Charts or 3D Charts?
- Do the PC’s that use SciChart meet the minimum requirements for 2D Charts or 3D Charts?
Best regards,
Andrew
- Andrew Burnett-Thompson answered 7 years ago
1. I bought only 2D charts library(enterprise ver). so I don’t know 3D charts case. 2. Yes, I used .Net Framework 4.5 and Visual Studio 2017 Community version. Do you need more information else? :)
Yes, to know kind of what the problem is (you didnt say yet) and the hardware specs of computers that show the problem (Specifically: what GPU model)
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