Questions

Hi Sahar, if you read the FAQ above, you need to follow all the steps at http://www.scichart.com/activating-scichart including setting the runtime key.

Please call SciChartSurface.SetRuntimeLicenseKey() with the runtime key from your License Certificate email.

Step 2: Include Runtime License

Include your Runtime License* in C# code. This is required if you want
to redistribute your SciChart application to other (non-activated)
computers.

You need to call SciChartSurface.SetRuntimeLicenseKey() before any
SciChartSurface is instantiated. The best place to include the Runtime
License is in the constructor of App.xaml.cs, e.g

/// <summary>
  /// Interaction logic for App.xaml
  /// </summary>
  public partial class App : Application
  {
      public App()
      {
          // Ensure SetLicenseKey is called once, before any SciChartSurface instance is created 
          // Check this code into your version-control and it will enable SciChart 
          // for end-users of your application. 
          // 
          // You can test the Runtime Key is installed correctly by Running your application 
          // OUTSIDE Of Visual Studio (no debugger attached). Trial watermarks should be removed. 
          SciChartSurface.SetRuntimeLicenseKey(@"<LicenseContract>
            <Customer>My Company</Customer>
            <OrderId>123-456</OrderId>
            <LicenseCount>1</LicenseCount>
            <IsTrialLicense>false</IsTrialLicense>
            <SupportExpires>07/06/2013 00:00:00</SupportExpires>
            <KeyCode>ABCDEFG</KeyCode>
          </LicenseContract>");
      }
  }
  

Please ensure you use the RuntimeKey from your license certificate. To find the runtime key, see this image below:

Best regards,
Andrew