I can’t establish a runtime license in my application because the method doesn’t show up in the intellisense.
SciChartSurface.SetRuntimeLicenseKey.
In fact, no methods exist for this class (I’m assuming this is a static class and method). I’m getting this class via…
SciChart.Charting.Visuals.SciChartSurface.
I’m guessing that this is not where this class is located, but I can’t figure out where it is.
- Chris Kirkman asked 5 years ago
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Hi Chris
It is there. Please see the SciChart WPF Licensing Troubleshooting page which refers to a code sample here over on Github.
SciChart Licensing Test App on Github
Let me know if this helps,
Best regards,
Andrew
- Andrew Burnett-Thompson answered 5 years ago
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Yes maximum attachment size is 10MB. Unfortunately the support desk is 3rd party and we can’t control the bad error messages (although … we are in the process of upgrading to something sensible!). Delete all the packages, bin, obj and submit – we can restore on our side.
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You’re not targetting .NET4.0 by any chance are you?
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and uhhh … you have created a constructor in the App.Xaml.cs file right? You didn’t just paste the SciChartSurface.SetRuntimeLicenseKey(“Hello world!”); into an empty class
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Well, we’ve successfully demonstrated that 20+ years of software development, most of which have been using Visual Studio and .NET since it’s inception, doesn’t stop someone from forgetting to add a constructor to a class. Yep, you found my problem. I’m feeling pretty dumb now. Thanks for your patience. Now, I’m going to go stick my head in the dish washer. :)
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Haha, please don’t, we prefer to keep our customers happy & well!! Glad you solved the issue and … you would be surprised, its happened before .. Best regards, Andrew
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