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SciChart WPF v6.6 Installer: Failed to uninstall old application files. Please try running the installer again

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Some of our users are reporting the following error when installing SciChart WPF v6.6

Failed to uninstall old application files. Please try running the installer again

enter image description here

This issue occurs when an older (pre v6.6) version of SciChart has been installed and trying to re-install version 6.6.

The solution for this is:

  • To go into Control panel and Add or remove programs.
  • Make sure both the SciChart SDK and the SciChart Licensing Wizard are uninstalled.
  • Then try to install SciChart WPF v6.6 again

Please comment below if you experience this problem & the above solution did not work.

Thanks and regards,
Andrew

Version
6.6
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