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SciChart WPF v6.6 Installer: Failed to uninstall old application files. Please try running the installer again

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Some of our users are reporting the following error when installing SciChart WPF v6.6

Failed to uninstall old application files. Please try running the installer again

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This issue occurs when an older (pre v6.6) version of SciChart has been installed and trying to re-install version 6.6.

The solution for this is:

  • To go into Control panel and Add or remove programs.
  • Make sure both the SciChart SDK and the SciChart Licensing Wizard are uninstalled.
  • Then try to install SciChart WPF v6.6 again

Please comment below if you experience this problem & the above solution did not work.

Thanks and regards,
Andrew

Version
6.6
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