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SciChart WPF v6 Exception Entry Point not found


Some customers are reporting the following exception when upgrading to SciChart v6.1.0.13075 or via NuGet

SciChartSurface didn't render, because an exception was thrown:
Message: Unable to find an entry point named 'CSharp_ResamplingArgs_InputSize_set' in DLL 'VXccelEngine2D'.

Stack Trace: at cnh.zlm(HandleRef dnc, Int32 dnd)
at SciChart.Charting2D.Interop.ResamplingArgs.set_InputSize(Int32 value)
at SciChart.Charting2D.Interop.ExtensionMethods.ToResamplingArgs(ResamplingParams resamplingParams, ResamplingMode resamplingMode, ResamplingArgs resamplingArgs)
at SciChart.Data.Numerics.PointResamplers.ExtremeResamplerBase`2.Execute(IList`1 xColumn, IList`1 yColumn, ResamplingParams resamplingParams, ResamplingMode resamplingMode, IPointSeries pointSeries)
at SciChart.Charting.Model.DataSeries.XyDataSeries`2.ToPointSeriesInternal(ResamplingParams resamplingParams, ResamplingMode resamplingMode, IPointResamplerFactory factory, IPointSeries lastPointSeries)
at SciChart.Charting.Model.DataSeries.DataSeries`2.ToPointSeries(ResamplingParams resamplingParams, ResamplingMode resamplingMode, IPointResamplerFactory factory, IPointSeries lastPointSeries)
at uqw.ttd(AxisCollection bzg, IRenderableSeries bzh, RenderPassInfo bzi, IPointResamplerFactory bzj, IDataSeries& bzk, IndexRange& bzl, IPointSeries& bzm, Int32& bzn, Boolean bzo)
at uqw.ttb(ISciChartSurface bzd, Size bze)
at uqw.RenderLoop(IRenderContext2D renderContext)
at SciChart.Charting.Visuals.SciChartSurface.DoDrawingLoop()

It could be a different exception message but ‘Entry Point not Found in VXccelEngine2D.dll’ is the similar message shown in the exception.

Solution below

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The solution is to go into the C:/users/CURRENT_USER/AppData/Local/SciChart/Dependencies folder and delete the whole folder.

Restart your applications and it should be good to go.

This problem should not occur, we write out dependencies to the above folder with separate version numbers so there should be no conflict. We believe it may be occurring when you update a NuGet package version of SciChart and Visual Studio designer is still holding onto the dependencies file locking it.

However, if it does occur, delete the folder and you should be good to go 🙂

Best regards,

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