Pre loader

Strange Error - VisualXcceleratorRasterizer


Only one machine we’re seeing this below…

Exception Info: System.Security.SecurityException
at System.Diagnostics.EventLog.FindSourceRegistration(System.String, System.String, Boolean, Boolean)
at System.Diagnostics.EventLog.SourceExists(System.String, System.String, Boolean)
at System.Diagnostics.EventLogInternal.VerifyAndCreateSource(System.String, System.String)
at System.Diagnostics.EventLogInternal.WriteEntry(System.String, System.Diagnostics.EventLogEntryType, Int32, Int16, Byte[])
at System.Diagnostics.EventLog.WriteEntry(System.String)
at System.Diagnostics.EventLogTraceListener.Write(System.String)
at System.Diagnostics.EventLogTraceListener.WriteLine(System.String)
at System.Diagnostics.TraceInternal.WriteLine(System.String)
at System.Diagnostics.Trace.WriteLine(System.String)
at SciChart.Drawing.VisualXcceleratorRasterizer.VisualXcceleratorRenderSurface..cctor()

  • Oleksandr Shvets
    Hi Chris, Thanks for your inquiry. Unfortunately, we have noticed your license support has expired. If you wish to continue receiving technical support further please consider renewing your support subscription. To do that please contact Sales here: Or email us at If you believe this is not correct please provide your new order details. With best regards, Oleksandr
  • Chris Kirkman
    This is news to me. Our last renewal date was in September of 2020. ORDER ID ABT200806-9906-96114
  • Chris Kirkman
    Thanks. There was some sort of miscommunication between sales and our IT department. Our renewal date has been updated based on our expiration date. Do you have a response to my original question in this thread.
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