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Manually Activating SciChart v3.2 or Later

Manual activation should be used if automatic activation fails. Automatic activation is a very simple and painless way to get up and running asap with SciChart!

Note: This article refers to SciChart WPF v3.2 to 5.x. For SciChart WPF v6, please see the updated SciChart WPF Licensing v6.x page

Step 1: Offline Activation Request (in case Automatic Activation Fails)

To activate your developer license offline, please perform the following steps:

  1. Windows Start Menu -> Type SciChart Licensing Wizard -> Start the wizard
  2. Select ‘I would like to enter a License Offline’
  3. Enter your Username (not email), Password and Serial Key.
  4. Click Request Activation Code.

  1. Email the request code to sales_processing [at] with the subject line Manual Activation
  2. After a few minutes, the SciChart Licensing Server will email you back a response code. Paste this into the box where it says ‘Enter your License Code Here’.
  1. Enter the response code in the box ‘Enter your License Code Here’.

Step 2: Include Runtime License

Include your Runtime License* in C# code. This is required if you want to redistribute your SciChart application to other (non-activated) computers.

The best place to include the Runtime License is in the constructor of App.xaml.cs, e.g.

    /// <summary>
    /// Interaction logic for App.xaml
    /// </summary>
    public partial class App : Application
        public App()
            // Ensure SetLicenseKey is called once, before any SciChartSurface instance is created 
            // Check this code into your version-control and it will enable SciChart 
            // for end-users of your application. 
            // You can test the Runtime Key is installed correctly by Running your application 
            // OUTSIDE Of Visual Studio (no debugger attached). Trial watermarks should be removed. 
            <Customer>My Company</Customer>
            <SupportExpires>07/06/2013 00:00:00</SupportExpires>

Note* Your Runtime License is found in the License Certificate Email under Runtime License.
It’s not the same one that you just received as a manual activation response code.

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