SciChart® the market leader in Fast WPF Charts, WPF 3D Charts, iOS Chart, Android Chart and JavaScript Chart Components

At SciChart, we are committed to continuous innovation to ensure your success in WPF charting projects. We are thankful for your continued business and want to share an upcoming change to our licensing system.

We are announcing the End-of-Life (EOL) for Legacy licensing wizard, and the license activation system for WPF versions 3, 4 and 5.

What this means is:

  • If you are developing an application with SciChart WPF v3, v4 or v5, after the EOL date developers on your team will not be able to activate or deactivate developer licenses. 

However,

  • Existing activated developer licences will continue to work.
  • Also, existing deployed applications will continue to work.
  • And, this will not affect applications using SciChart WPF version 6.

The reasons for this EOL notice are as follows:

In older versions of SciChart WPF, we used a third party licensing component which has now gone ex-support. The legacy licensing wizard (Below) which you may be familiar with contacted this licensing service in the cloud to activate or deactivate developer licenses.

How to Activate SciChart using the SciChart Licensing Wizard

Because the third party component has gone ex-support, soon there will be no way to contact the service to perform activation/deactivation. Licensing uses heavy encryption so it’s not possible for us to emulate or work around this service.

Our Solution

We built & deployed a completely in-house licensing & activation system which was released with SciChart WPF version 6 in January 2020. This has been operating for two years and most of our customers now use the new system.

However there is still a small subset of customers using legacy versions of SciChart WPF.

If you are actively developing applications with version 3, 4 and 5 of SciChart WPF we would like you to get in touch to discuss how to migrate your applications to SciChart WPF version 6, which we are able to assist you with.

FAQs

Q: Who is affected by this announcement?

Customers of SciChart WPF actively developing using version 3, 4 or 5 and want to activate or deactivate developer licenses for that version.

Q: What happens after the EOL date?

After the EOL date we can no longer ensure that activation, deactivation will work for SciChart WPF v3, 4 and 5. Deployed applications and existing activations will continue to work.

We will continue to run legacy licensing services for these versions as long as reasonably possible.

Q: When is the EOL date?

We’ve set a provisional ex-support date of 31st March 2022, however we are flexible to our customers needs.

Q: Will my Deployed Applications continue to work?

Yes. Applications that you have deployed with SciChart WPF v3, v4 & 5 will continue to work as these are not dependent on licensing services but have an offline runtime key.

What alternatives are available to me?

Recommended: Upgrade to SciChart WPF v6

SciChart WPF v6 contains a new, completely in-house licensing mechanism which we have built and released in January 2020. This is now the supported method for licensing & activation going forward. There is also a new Cross-Platform Licensing Wizard which works with SciChart WPF v6 and above.

We recommend to all users of SciChart WPF v3, v4 and v5 with actively developed projects where you need to activate/deactivate developer licenses should upgrade to SciChart WPF v6.

What Support is Available to me?

If you are developing an application with SciChart WPF v3, 4 or 5 we are able to offer the following support to ensure continuity of service.

1. Migration Assistance to SciChart WPF v6

Our staff are able to assist on migrating large or complex projects to SciChart WPF v6 on a time & materials basis. You also may be eligible for renewal/upgrade discounts to migrate to the latest version.

Please Contact us to find out more.

2. Extended Support for SciChart WPF v3, v4, v5

If you have an actively developed application and it is difficult to upgrade to SciChart WPF v6 in a timely manner, we may be able to assist by offering extended support for the v3, v4, v5 versions for an extended support fee.

Our preferred route would be to assist you with upgrading to SciChart WPF v6 but we are able to offer this option where necessary.

Contact us to discuss

We will be sending out email newsletters to affected customers soon and sending out reminders if you activate an older version of SciChart.

If you are in the affected group, please contact us to discuss the options above. We have solutions that can help you migrate to SciChart WPF v6 and will be delighted to help you in any way to continue developing applications with SciChart.

Best regards,
Andrew
[SciChart Team]

Andrew Burnett-Thompson
Andrew Burnett-Thompson
CEO / Founder of SciChart & SciTrader. Masters (MEng) and PhD in Electronics & Signal Processing.

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