support.scichart.com is back!

After last weeks outage of support.scichart.com, we are pleased to announce that the SciChart support desk is back!

The outage was caused by a chain reaction at a data-centre, resulting in critical mass and an implosion of antimatter, causing a rift in the space-time continuum, which is why it took so long to get the site back online. 

Not really … What really happened was one of our web-hosts dropped the ball, big-time. However, we take ultimate responsibility and we will be investing to ensure this does not recur.

So, the support desk is now open again! o/

Just open a ticket, or email the usual sales or support email and it will convert into tickets. Note the forums are still open at www.scichart.com/questions and they’ve been receiving some love recently. Don’t stop! We like public questions because they become public search results and help us to help you.

Anyway, thank you for bearing with us during this tough week and thank you for your patience and trust.

Best regards,
[SciChart Team]