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I can’t establish a runtime license in my application because the method doesn’t show up in the intellisense.

SciChartSurface.SetRuntimeLicenseKey.

In fact, no methods exist for this class (I’m assuming this is a static class and method). I’m getting this class via…

SciChart.Charting.Visuals.SciChartSurface.

I’m guessing that this is not where this class is located, but I can’t figure out where it is.

Version
5.2
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Hi Chris

It is there. Please see the SciChart WPF Licensing Troubleshooting page which refers to a code sample here over on Github.

SciChart Licensing Test App on Github

Let me know if this helps,

Best regards,
Andrew

  • Andrew
    Yes maximum attachment size is 10MB. Unfortunately the support desk is 3rd party and we can’t control the bad error messages (although … we are in the process of upgrading to something sensible!). Delete all the packages, bin, obj and submit – we can restore on our side.
  • Andrew
    You’re not targetting .NET4.0 by any chance are you?
  • Andrew
    and uhhh … you have created a constructor in the App.Xaml.cs file right? You didn’t just paste the SciChartSurface.SetRuntimeLicenseKey(“Hello world!”); into an empty class
  • Chris Kirkman
    Well, we’ve successfully demonstrated that 20+ years of software development, most of which have been using Visual Studio and .NET since it’s inception, doesn’t stop someone from forgetting to add a constructor to a class. Yep, you found my problem. I’m feeling pretty dumb now. Thanks for your patience. Now, I’m going to go stick my head in the dish washer. :)
  • Andrew
    Haha, please don’t, we prefer to keep our customers happy & well!! Glad you solved the issue and … you would be surprised, its happened before .. Best regards, Andrew
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