UnsatisfiedLinkError: dlopen failed: library libcore.so not found

Hello everyone,

We have started receiving crash reports in our Crashlytics regarding SciChart initialization. Currently, we have a lot of crashes only on Samsung Galaxy A13 (not rooted) devices with Android 12, but we can’t reproduce them ourselves.

Could you please suggest what might be happening here and how to fix it? Is it possible that upgrading our SciChart version could solve this issue?

Thanks.

Fatal Exception: java.lang.UnsatisfiedLinkError: dlopen failed: library "/data/app/~~qqqqq==/xxx.yyy.zzz/lib/armeabi-v7a/libcore.so" not found
       at java.lang.Runtime.loadLibrary0(Runtime.java:1077)
       at java.lang.Runtime.loadLibrary0(Runtime.java:998)
       at java.lang.System.loadLibrary(System.java:1656)
       at com.scichart.core.utility.NativeLibraryHelper.tryLoadLibrary(:39)
       at com.scichart.core.licensing.LibsodiumNativeWrapper.<clinit>(:29)
       at com.scichart.core.licensing.Decoder.<init>(:159)
       at com.scichart.core.licensing.Credentials.setRuntimeLicenseKey(:55)
       at com.scichart.charting.visuals.SciChartSurface.setRuntimeLicenseKey(:247)
       at com.scichart.charting.visuals.SciChartSurface.setRuntimeLicenseKeyFromResource(:275)
       at com.scichart.charting.visuals.SciChartSurface.setRuntimeLicenseKeyFromResource(:261)
       at android.app.Instrumentation.callApplicationOnCreate(Instrumentation.java:1211)
       at android.app.ActivityThread.handleBindApplication(ActivityThread.java:7588)
       at android.app.ActivityThread.access$1600(ActivityThread.java:315)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2286)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loopOnce(Looper.java:226)
       at android.os.Looper.loop(Looper.java:313)
       at android.app.ActivityThread.main(ActivityThread.java:8751)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)