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I’m using the SciChart to plot a real-time data from different sensors and I have implemented a button to turn on/off auto scale. The chart is working great especially after upgrade to v2.2. I’ve noticed the significant change in performance, thanks for all the efforts. Lately I’ve got across a strange issue, on one particular PC the chart is not refreshing, and when I press on auto scale button I get the latest data plotted but the chart still won’t refresh automatically, I have to press auto scale again and again. The strange thing is, that it’s happening just on two particular PC’s. I don’t have any problem to run application on any other PC, it just works. Have you been across similar issue before?
Thanks for reporting the issue! Yes, similar issue was reported once in this post, but we could neither get more information nor reproduce it.
Could you please report back .NET version installed, DPI settings(e.g. resolution on the screen), Windows version, etc.? Also, try running our examples suite on that computer and see if you can notice any similar issues. Thanks for your time and cooperation!
In the post SciChart Zoom not Working on One Computer we discovered that this was an Intel Graphics driver issue related to WriteableBitmap. There is an example here to reproduce it which uses only .NET code (no SciChart code).
Please run that example. If it doesn’t work then you have the Intel driver issue.
It’s a hard one to solve as basically Intel on some graphics devices does not allow .NET code to write to or update a bitmap. The solution is: you can petition Intel, and in the meantime, we can try to come up with a workaround.
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