Tag: license transfer

Hi,
I did deactivate license in my Windows 7 computer, then successfully activate on my Windows 10 computer. SciChart stop working.

Exception: Sorry! Your support subscription expired on 4/5/2017 12:00:00 AM. This license key is only valid on earlier versions of SciChart. Please contact [email protected] if you would like to renew your subscription.:

My old Windows 7 computer have SciChart SDK V5.0.0.10963 Installed 12/07/2017
My new Windows 10 computer have SciChart SDK V5.0.0.10963 installed 08/24/2020

It is the same version on both computers. I do not want to renew subscription. I want to use my license. What I should do?

Thanks.
Mikhail.