Are you licensed to use the DirectX renderer? This is only licensed for use for SciChart WPF/SL Source Code customers at the moment. This means, if you are a SciChart WPF Basic or SciChart WPF Professional customer, you will not be able to use the DirectX renderer.
If you are a source-code customer and are licensed, then please open a support ticket with your OrderID and we can advise you further.
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