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Hello

I’m using RealTimeHeatmap, my vertion is v5.3.0.11954

I fond that when my data with maximum value below 20 (including) ,it works well;

however when my data with maximum value above 20,like 21 ,it dosen’t work. no warnings nor errors ,no map shows nor actions,just makes my program dead

I have read the example in Examples Suit, the values are OK in example, I dont know where the wrong is.

data with maximum value below 20

map shows,and works well

data with maximum value above 20,like 21

Version
5.3
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Best Answer
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Hi Ethan,

Thanks for your reply and for the sample project. I could reproduce this issue on our side.

It’s FastUniformContourRenderableSeries that prevents SciChartSurface from rendering. I have logged this in our tracking system.

The Heatmap Series without Contours runs fine. Please see the screenshot attached.

Is it suitable for you to use Heatmap without Contours until this is fixed?

  • Ethan Zhang
    Hi Oleksandr , It’s OK to use Heatmap without Contours ,Thanks for your help.
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Hi Ethan,

Thanks for your inquiry.
Could you please provide us with a small sample project reproducing this issue for investigation?

Thanks in advance.

  • Ethan Zhang
    hi,I put my data in example ,the issue repeated,the data in attachments
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I put my data in example ,the issue repeated,the data in attachments

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