Pre loader

Help Needed: License Deactivation

Welcome to the SciChart Forums!

  • Please read our Question Asking Guidelines for how to format a good question
  • Some reputation is required to post answers. Get up-voted to avoid the spam filter!
  • We welcome community answers and upvotes. Every Q&A improves SciChart for everyone

WPF Forums | JavaScript Forums | Android Forums | iOS Forums



I’m facing an issue where a previous team member didn’t deactivate licenses on used devices. The device has now been returned, and deactivation is currently not possible. I need to reuse a project used SciChart. Is there a way to reset the list of all previously activated devices?

Thank you.

  • You must to post comments

Hi Lee

For the benefit of the community: we are close to having an option in the my-account page allowing you to mark an employee as left the organisation, which will reset all licenses for that person.

The employee/user will not be able to activate SciChart in future, but other users in your organisation will.

Until then, our staff can process license transfers if you contact us and select “Licensing Support”

Best regards

  • You must to post comments
Showing 1 result
Your Answer

Please first to submit.