Hey SciChart customers,
I wanted to take a moment before the holiday season starts to really thank you for supporting us throughout 2017. This year has been a good year for SciChart, with some ups and downs, some delayed releases (but they arrived!) but overall a GOOD year, thanks to the continued support of our customers, users and supporters.
As we go into Christmas 2017 I want to say to everyone have a Merry Christmas & Happy New Year. Even if you don’t celebrate Christmas I want to wish you Happy Holidays and a relaxing time as the world winds down.
In 2018 we will be working hard to maintain and developer our WPF, iOS, Android and Xamarin Charts, and we also have some new projects on the way. We hope 2018 will be a prosperous new year for all of our customers!
We shouldn’t have to say it but there are some practicalities to take care of.
Every year we get at least a few support requests on Christmas Day. Guys, we won’t be answering them until Wednesday 27th 🙂
Our offices will be closed on Monday 25th & Tuesday 26th December. During this time we will handle the most urgent enquiries either such as complete blockers (my live application has crashed etc)… Everything else will be delayed until Wednesday 27th.
Our offices will also be closed on New years day 1st January 2018.
Finally between 25th December – 2nd January 2018 we will be operating with a skeleton crew. The response time for forum & support requests will be longer than usual.
Our team will be back in earnest in the first week of January and we will be ready to pick up where we left off.
Finally, I wish everyone a great year in 2018 and thank you again for supporting us thus far! Have a great Christmas / Holiday season and see you soon!