Help! Here we have errors (black empty screen) that occur on macOS versions

Big Sur 11.6.
Monterey 12.2.1
Catalina 10.15.7 (late 2013 model)
![enter image description here][1]

sciChart version 1.4.1611

If you open the chart in the Firefox browser, then, strangely enough, everything works.

Is it related to the version of the library?

Version

1.4.1611

JavaScript SciChart SciChartSurface Heatmap SciChart JS JS

Alexandr Zhuk asked 2 years ago
last edited 2 years ago

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Answers (1)

Hi Alexander,

I think I replied to this question last week, you are using an old version of SciChart.js (1.4) and we recommend to try the latest version of SciChart (2.1.2294).

You can go to https://demo.scichart.com in your browser and see if you see any problems on these versions of macOS. This demo site always runs the latest version.

If you continue to experience problems with the latest version of SciChart, please provide us with a demo project and our team can investigate.