Hi everyone! We have a problem, the chart does not start on macOS and Windows 11 operating systems – a black screen is displayed.
I have a license (javascript): The javascript license must work on all Windows/Linux/macOS browsers.
also for mobile browsers.
The problem is displayed in any browser.
The parameters of the MacBook on which the chart does not start are attached below in the screenshot.
What could be the problem?
Version
1.4.1611
- Alexandr Zhuk asked 1 year ago
Thank you for reporting that Alex, does the problem occur with the latest version of SciChart.js which is 2.1.2290? See all versions listed at npmjs here https://www.npmjs.com/package/scichart
Hi Alexandr, could you please provide us a sample project or source code which does not work for you?
Please see my new question below.
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Here we have errors (black empty screen) that occur on macOS versions:
1. Big Sur 11.6.
2. Monterey 12.2.1
3. Catalina 10.15.7 (late 2013 model)
sciChart version 1.4.1611
Is it related to the version of the library?
- Alexandr Zhuk answered 1 year ago
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