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Hi everyone! We have a problem, the chart does not start on macOS and Windows 11 operating systems – a black screen is displayed.

I have a license (javascript): The javascript license must work on all Windows/Linux/macOS browsers.
also for mobile browsers.

The problem is displayed in any browser.

The parameters of the MacBook on which the chart does not start are attached below in the screenshot.

What could be the problem?

enter image description here

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0 answers


I am playing with the heatmap chart and stumbled upon an IndexOutOfRange exception when updating the chart.

I initialise my chart where Height=2 and Width=3:

var data = new double[Height, Width]; // 2 rows, 3 columns
double d = 0.0;
for (int y = 0; y < Height; y++)
    for (int x = 0; x < Width; x++)
        data[y, x] = d++;

heatmapSeries.DataSeries = new UniformHeatmapDataSeries<int, int, double>(data, 0, 1, 0, 1);

Calling the following line returns 5 which is equivalent to getting the value with data[1,2] (all good so far):

dataseries.GetZValue(yIndex: 1, xIndex: 2);

Now let’s update that value to, say 7.1, with:

dataseries.UpdateZValue(xIndex: 2, yIndex: 1, zValue: 7.1);

Executing the above line throws an IndexOutOfRangeException. Looking at the source code, the UpdateZValue() method does:

_zValues[xIndex, yIndex] = zValue;
// ...

No wonder why the exception gets thrown… I reckon it should be _zValues[yIndex, xIndex] = zValue; (xIndex and yIndex swapped).

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