Hello,
I bought a license and when I try to deploy my application it seems to be crashing. The application will build and run fine in Visual Studio. I have tried removing the scichart portions from my app and deploying and it runs fine then. I have tried following the tutorial for deployment located here:
https://www.scichart.com/activating-scichart/
but have not had any luck. Would anyone be able to offer any assistance with deploying with scichart?
Thank you for your time and assistance with this,
Max
- Max Kelly asked 5 years ago
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Hi Max,
you haven’t included any information about the crash in your question. Is there a stack trace or exception message for the exception thrown?
To catch exceptions using this technique: https://stackoverflow.com/a/793119/303612
Log the exception to file and share it here.
You can also see this question on Stackoverflow which might shed some light: https://stackoverflow.com/questions/37206982/crashes-loading-surface-when-deployed-on-non-development-machine
Best regards,
Andrew
- Andrew Burnett-Thompson answered 5 years ago
Hello, Thank you for your help. With your suggestion I was able to find that I was missing a couple of DLLs that scichart uses for directX and from there I was able to find another post which had a video that helped to solve the issue. Thank you for your assistance with this, and I hope you had a good holiday! :) For reference, the dlls missing were sharpdx_direct3d11_1_effects_x64.dll and x86.dll. I was then able to find your post here: https://www.scichart.com/questions/wpf/dllnotfoundexception-sharpdx_direct3d11_1_effects_x86-dll Where you responded to someone with a similar issue, which pointed at this blog here: https://support.scichart.com/index.php?/Knowledgebase/Article/View/17262/44/creating-and-deploying-applications-with-the-direct3d10rendersurface which had a video on youtube explaining the issue along with how to solve it. Thank you for your time and assistance with this matter, Max Kelly
Fantastic! Glad you found the problem! In future note for SciChart WPF v6 (in BETA now, launching on Jan 6th) SciChart.DirectX is deprecated and you won’t need to include these libs when using the new Visual Xccelerator engine, standard in the base SciChart package. Best regards, Andrew
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